Shipping Policy
Clear timing, from your first order confirmation to the carrier's final delivery. Effective October 10, 2026.
Where we ship
Avomelti currently offers delivery to the United States. Shipping options are shown at checkout for your delivery address. All prices and thresholds below are in USD.
Shipping costs
| Service | Discounted merchandise subtotal | Charge |
|---|---|---|
| Standard | Below $50 | $5.99 |
| Standard | $50 or more | Free |
| Expedited, where offered | Any subtotal | $7.99 |
The free standard shipping threshold applies to the merchandise subtotal after discounts, before shipping and taxes. Expedited shipping is a carrier service option; no guaranteed arrival date is promised without a specific confirmed service commitment.
Preparation and transport are separate
| Stage | Planning window | When it begins |
|---|---|---|
| Order preparation | 5-10 business days | After order/payment confirmation, subject to needed information |
| Standard carrier transport | 10-15 business days | After dispatch |
| Combined standard planning window | 15-25 business days | Preparation plus transport |
Business days exclude weekends and public holidays affecting preparation or carrier operations. These windows are planning estimates, not guaranteed delivery dates. The standard transport window begins after dispatch and is added to preparation time. Choosing expedited transport does not remove the preparation stage.
Confirmation and tracking
Your confirmation acknowledges that your order was received. A dispatch notification and tracking information will be provided when available. Tracking can take time to receive its first carrier scan. Check your email spam folder and contact us with your order number if a notification is missing.
Addresses, changes and cancellations
Check the recipient, street address and delivery details before paying. Email service@avomelti.com promptly to request a correction or cancellation. We will check whether preparation or dispatch has progressed; changes cannot be guaranteed after an order is processed or handed to the carrier. Please do not assume a request is accepted until we confirm it.
Delays, missing deliveries and damage
Weather, holidays, carrier disruption and customs checks can extend delivery. If tracking stops progressing or an order exceeds its planning window, send your order number and tracking reference so we can investigate with the carrier. For a parcel marked delivered but missing, check the delivery location and household members, then contact us. For visible damage or a wrong item, retain the packaging and send photographs where practical. We will assess the circumstances and arrange an appropriate remedy; applicable consumer rights remain unaffected.
Taxes and other charges
Applicable taxes shown at checkout are separate from shipping. If import duties or handling charges are assessed by authorities or a carrier and are not collected at checkout, they may be payable by the recipient. We do not guarantee that no additional charges will arise.
Returns and support
Returns require email authorization before sending a parcel. See our Return & Refund Policy for the 30-day request window, return address and refund process.
Company contact
Avomelti is operated by Chengdu Jinzhizhenxin Network Technology Co., Ltd.
Owner: Deng Xing
service@avomelti.com
Unit 3-204, No. 198 Jinxing North Road, Wuhou District, Chengdu City, Sichuan Province, China.